Website Privacy Policy

Last updated: August 28, 2026

Everyday OT Inc. (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. It applies to visitors of www.everydayot.ca only. Personal health information collected during clinical services is handled under separate clinical record-keeping and privacy practices.

Information we collect

Information you provide

  • Contact and inquiry forms: name, email address, phone number, and any details you choose to include in your message
  • Referral or intake requests submitted through the website
  • Newsletter or mailing list sign-ups: name and email address

Information collected automatically

  • Basic technical data such as browser type, device type, pages visited, and approximate location (city level)
  • Cookies and similar technologies used for site functionality and analytics (see Cookies below)

We do not collect personal health information through this website unless you choose to include it in a message you send us.

How we use your information

We use the information we collect to:

  • Respond to inquiries and referral requests
  • Schedule or coordinate services you have asked about
  • Send newsletters or updates you have subscribed to
  • Understand how the website is used so we can improve it

We do not sell, rent, or trade your personal information.

Consent

By submitting a form or subscribing to communications, you consent to the collection and use of that information for the purposes described above. You may withdraw consent at any time by contacting us or using the unsubscribe link in any marketing email we send. Withdrawing consent does not affect information we are required to retain by law.

Disclosure of your information

We only share personal information:

  • With service providers who help us operate the website and our communications (for example, website hosting, form processing, email delivery, appointment booking, and analytics providers), and only to the extent needed to provide those services
  • When required or permitted by law, such as in response to a court order or to protect health and safety

Some service providers may store or process data outside of Canada. When selecting service providers, we prioritise Canadian data residency where possible, or providers subject to comparable privacy protections such as GDPR and strong encryption. Where that happens, the information is subject to the laws of that jurisdiction.

Cookies and analytics

This website uses cookies to keep the site working properly and to measure how it is used. Analytics data is collected in aggregate and is not used to identify you personally. You can block or delete cookies through your browser settings; some site features may not work as intended if you do.

Safeguards and retention

We take reasonable technical, physical, and administrative steps to protect personal information against loss, theft, and unauthorized access. We keep website-collected information only as long as needed for the purposes above or as required by law, then securely delete or anonymize it.

Your rights

Subject to applicable law, you may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent to communications at any time

To make a request, contact our Privacy Officer using the details below. We will respond within the timelines required by applicable privacy law.

Children

This website is intended for adults. We do not knowingly collect personal information from children through the website. Caregivers submit information on behalf of minors when making inquiries or referrals.

Links to other websites

This website may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The most current version will always be posted on this page with its revision date.

Contact and complaints

Questions, requests, or concerns about privacy can be directed to:

Privacy Officer
office@everydayot.ca

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC) at oipc.bc.ca.